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Contact House of CB Customer Service

How to Reach a Person at House of CB

Verified Contact Information

Customer Service:

  • +44 204 517 0090
    Store

General Info:

  • +44 161 523 7340
Send Message

Accessibility:

accessibility@houseofcb.com

Customer Service:

returns@houseofcb.com
Returns
hello@houseofcb.com

House of CB Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular House of CB Phone Number
+44 204 517 0090
Most Popular House of CB Email Address
returns@houseofcb.com
Issue Resolution Rate
Low (7% reported full resolution)
Contact Method Distribution
88% phone, 12% email
Common Reasons for Contact
Return/ replace, staff, shipping and delivery
View full overview

How to Contact House of CB?

The House of CB phone number, for contacting the store regarding women's clothing, is +44 204 517 0090. The dedicated manager who monitors the mentioned line and processes applications can assist you with choosing the dress for your wedding or other things from the online catalogue, placing an order, and other matters. Be prepared to provide your order number, model name, and other relevant details, as the support manager may request this information to resolve your inquiry promptly.

The House of CB email address for sending questions about clothing, orders, delivery, or other matters is hello@houseofcb.com. To improve efficiency, ensure your message includes all relevant information, such as your name, order number, and a brief description of your query. It will be even better if you attach screenshots, product photos, or other visual materials in addition to a clear explanation of your issue.

The House of CB office is registered in London at 132-133 The Street, Montfichet Road, London, E20 1EN. This is where sales, marketing, customer support, and other key departments are concentrated. You can visit the head office for an in-person discussion of a specific matter. However, first, please call the manager to schedule an appointment.

The House of CB customer service team usually responds to email queries within 24 hours during working days. Regarding the phone support schedule, the company does not share information about when you can call. We recommend clarifying business hours by sending an email or message to one of our social media pages.

You can contact House of CB online. For this purpose, the company provides an online form, which you can access after following the “Contact Us” hyperlink at the bottom of the official company website. This format is suitable for detailed inquiries as it allows you to indicate your name, email address, order number, and a brief description of your matter.

PissedConsumer Club

Contact Information

House of CB Website:

House of CB Help Center:

Corporate Office Address:

Sirens Design Limited
225 Oxford Street
London, England W1D 2LR
United Kingdom

Other Info (opening hours):

Registered Address:

132-133 The Street, Montfichet Road

London, E20 1EN

More contact details

Why Customers Call House of CB?

Top Reasons of Customers Calls

  • Return/ Replace 42%
  • Customer Inquiries & Issues 22%
  • Shipping and Delivery 17%
  • Staff 6%
  • Request for Information 6%
  • Product/ Service 3%
  • Activation/ Cancellation 2%
  • Refund 2%
  • Cards 2%

Return/ Replace

42%
  • "Return"
  • "Change delivery address"
  • "Change of delivery address"

Customer Inquiries & Issues

22%
  • "Stock"
  • "Order statis"
  • "want to source a dress urgently"

Shipping and Delivery

17%
  • "Package"
  • "Package never came"
  • "Dress hasn't arrived"

Staff

6%
  • "lack of customer service"
  • "Customer service"
  • "your lack of service!"

Request for Information

6%
  • "Neeed to check why dress not dispatched yet"
  • "No update"
  • "Request"

Product/ Service

3%
  • "I placed my order a week ago, but I still have no update or information about it, and I haven't received any response to my emails. Please get back to me urgently."
  • "I tried on a dress with a faulty zipper and have been trying for an hour to get out of it without damaging the zip."

Activation/ Cancellation

2%
  • "Cancellation"

Refund

2%
  • "Refund"

Cards

2%
  • "Gift card problems sos"

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